In a bid to clarify misconceptions among casino staff in Dubai , Marriott has taken proactive measures to ensure that employees understand the legal restrictions in place. Despite the luxurious ambiance and entertainment offerings at Marriott properties in the city, gambling activities are strictly prohibited in Dubai.
Marriott has organized educational workshops and training sessions to equip casino staff with the necessary knowledge about Dubai's laws and regulations. Through interactive sessions, employees are guided on how to handle queries from guests regarding gambling and are trained to offer alternative entertainment options available within the hotel premises.
Clear Communication Channels
To avoid any confusion, Marriott has established clear communication channels for staff to seek clarification on any related issues. By fostering an open-door policy, employees feel empowered to raise concerns and seek guidance from management whenever necessary.
Emphasis on Customer Experience
While gambling may not be an option for guests at Marriott establishments in Dubai , the focus remains on providing a world-class customer experience through exceptional service, exquisite dining options, and a wide range of entertainment offerings that comply with local regulations.
Upholding Integrity and Compliance
Marriott's commitment to upholding integrity and compliance with local laws is unwavering. By ensuring that all staff members are well-informed and trained to handle sensitive topics professionally, Marriott aims to maintain its reputation as a leading hospitality provider in Dubai.
By proactively addressing confusion among casino staff regarding the absence of gambling in Dubai, Marriott demonstrates its dedication to transparency, education, and compliance with local regulations. Through continuous training and clear communication channels, Marriott sets a standard for excellence in the hospitality industry, ensuring an unparalleled guest experience for visitors to Dubai.